UPDATE September 2021:
Kape has continued its acquisition spree and purchased ExpressVPN. We have a new and more in-depth article on the situation here:
Kape Technologies (Formerly Crossrider) Now Owns ExpressVPN, CyberGhost, Private Internet Access, Zenmate, and a Collection of VPN “Review” Websites
Kape Technologies, a relatively unknown name, has announced plans to acquire Private Internet Access, one of the most well-known names in the VPN industry. Kape Technologies was formerly called Crossrider, and the name “Crossrider” is often associated with malware and adware, as we’ll examine more below.
There is a lot speculation and questions that have surfaced since this news first broke. With the merger between PIA and Kape, many VPN users are wondering if now is the time to jump ship or trust there will be smooth sailing ahead.
In this article we’re going to put Kape and Private Internet Access under the microscope and show you exactly why people are alarmed.
Kape Technologies acquires Private Internet Access, plans another name change
On November 19, 2019, Kape Technologies officially announced its plan to acquire Private Internet Access.
Kape Technologies, is delighted to announce the transformational acquisition of Private Internet Access (PIA), a leading US-based digital privacy company. This acquisition will significantly increase the company’s presence in North America and doubles its existing user base to over 2 million paying customers with a truly global brand.
This catapults Kape towards becoming the ‘go-to’ privacy company for consumers, paving the way to dominating the rapidly growing digital privacy space, which is already worth US $24 billion in 2019 and is expected to grow by 50% by 2022. According to the Breach Level Index, in the first half of 2018, more than 25 million records were compromised every day, which equates to 291 records every second. As technology develops, and more and more data is shared online, the need for online protection is increasing exponentially.
This all sounds fine on the surface, and there is truly a need for reliable privacy tools. As we’ve covered before, the cybersecurity statistics and trends are only getting more alarming with each passing year.
But this acquisition also raises some interesting questions:
- What is the background of Kape Technologies?
- Can Kape be trusted with protecting your privacy online?
- Why are many longtime PIA customers freaking out and cancelling their subscriptions?
Kape plans to change its name (again)
While most acquisitions are designed to boost the parent company’s name, in this case, Kape Technologies is apparently planning to drop its own name. Kape will be taking on the name of “Private Internet” as the parent company of Private Internet Access. This would mark the second time that Kape (formerly Crossrider) has changed its name in just the past few years.
Why would Kape undergo yet another name change? (We’ll answer this below.)
Kape Technologies also owns CyberGhost and Zenmate
This latest acquisition marks another trend we’ve seen developing over the years: consolidation in the VPN market. But this isn’t the first time Kape Technologies has been involved in a VPN acquisition. Before it changed it’s name to Kape Technologies, the company was called Crossrider – and it was buying up VPNs.
Before 2017, Crossrider was not in the VPN business, but rather, it made a browser development platform (we’ll cover this below). However, in March 2017, Crossrider purchased CyberGhost VPN for about $10 million in a pivot to enter the VPN and security industry.
Despite being purchased by an Israeli company, CyberGhost says it remains a Romanian VPN provider under the jurisdiction of Romania.
Then, in 2018, Crossrider purchased another VPN service, Zenmate. According to Edison, Crossrider paid €4.8 million for Zenmate, a Berlin-based VPN provider.
With the latest acquisition of Private Internet Access, Kape is the parent company of three different VPN services.
This is the consolidation of the VPN industry, as smaller companies get bought up by the big players.
Now let’s take a closer look at Kape Technologies.
Crossrider (Kape) is often associated with malware and adware
Before changing its name to Kape Technologies in 2018, the company was called Crossrider.
If you take a minute to research Crossrider, you see that it is a company that it was often discussed with malware and adware. There are many different articles about Crossrider malware and adware, such as this article from Malwarebytes:
Crossrider offers a highly configurable method for its clients to monetize their software. The common method to infect end-users is software bundlers. The installers usually resort to browser hijacking. Targeted browsers are Internet Explorer, Firefox, Chrome, and sometimes Opera. Crossrider not only targets Windows machines but Macs as well.
PUP.Optional.Crossrider installs are typically triggered by bundlers that offer software you might be interested in and combine them with adware or other monetizing methods.
According to Malwarebytes and many other security websites, Crossrider (the development platform) was used to infect devices with malware.
Risk Impact: High
Systems Affected: Windows
Adware.Crossid is a security risk that displays advertisements in certain social networking sites and Web browsers.
Another 2018 article from Malwarebytes describes how Crossrider was infecting computers with fake Adobe Flash updates:
A new variant of the Crossrider adware has been spotted that is infecting Macs in a unique way. For the most part, this variant is still quite ordinary, doing some of the same old things that we’ve been seeing for years in Mac adware. However, the use of a configuration profile introduces a unique new method for maintaining persistence.
…This new Crossrider variant doesn’t look like much on the surface. It’s yet another fake Adobe Flash Player installer, looking like the thousands of others we’ve seen over the years….
The key question is why Crossrider is associated with malware and adware. We covered this in a new article that examines the history and business of Crossrider. Ultimately, we learned that Crossrider created a development platform that was also used by major ad injectors.
Who is behind Crossrider and Kape Technologies?
One of the biggest investors behind Crossrider and Kape Technologies is the Israeli billionaire Teddy Sagi. In fact, some outlets refer to the company as “Teddy Sagi’s Kape” when discussing the latest merger news with PIA.
You can read about Teddy Sagi on Wikipedia; he has an interesting history.
Forbes wrote an interesting article (archived) that discusses Crossrider, Sagi, and the company’s ties to the Israeli intelligence community.
The Forbes article had this to say about Sagi and Crossrider:
A vast number of companies are affiliated with ad injectors, either packaging their tools or funnelling ads down to them. One of the biggest is Crossrider, the majority stake of which is held by billionaire Teddy Sagi, a serial entrepreneur and ex-con who was jailed for insider trading in the 1990s. His biggest money maker to date is gambling software developer Playtech. Co-founder and CEO Koby Menachemi was part of Unit 8200, where he was a developer for three years.
So what is Unit 8200?
Forbes explains this connection as follows:
What went unnoticed, until now, is that most of the searchable organisations involved in this potentially dangerous business are based in Israel. They also happen to have links to the nation’s military and its top signals intelligence agency, the Israeli equivalent of the NSA or GCHQ: Unit 8200, which works out of the Israel Defense Forces (IDF).
The co-founder and CEO of Crossrider was Koby Menachemi, who was also part of Unit 8200, as you can see on his archived LinkedIn page.
But I’m not the first (or only) person pointing these things out. It seems word has gotten out, with other articles (archived) pointing out these same concerning ties.
You can read more about Unit 8200 here.
And these developments seem to be worrying many PIA users.
We have learned in our investigation of Crossrider that nearly the entire team and leadership of Crossrider was dismissed when the company shutdown its development platform and pivoted to the security/VPN industry.
Why another name change?
As noted earlier, this latest decision will be the second time in the past few years that the company has changed it’s name:
Crossrider > Kape Technologies > Private Internet (planned)
So why does this company keep changing its name?
Answer: to distance itself from past controversy and activities.
As the CEO admitted here, the name change was an attempt to distance Kape from controversial “past activities”:
The decision to rename the company, explains Erlichman was due to the strong association to the past activities of the company as well as the need to enhance the consumer facing brand for the business.
CyberGhost also admitted in a blog post that Crossrider was an “ad tech” company that did the “opposite” of what CyberGhost does (privacy and security):
While CyberGhost focused on privacy and security from day one, Crossrider started out as a company that distributed browser extensions and developed ad tech products. Quite the opposite of what we did.
This latest name change seems to fulfill two objectives:
- It further distances the company (Kape/Crossrider) from its past.
- It rebrands the business to be about “privacy” now that it owns three different VPNs.
Some PIA users are freaking out
While I’m not certain if this trend is representative of a large percentage, or instead a vocal minority, there are clearly some upset PIA users canceling their subscriptions. Various forums have been lighting up with talk about Crossrider, Kape, malware, and links to overseas intelligence operations.
When asked why everyone is skeptical about PIA following the merger with Kape, one reddit user succinctly put it this way.
The alarm among Private Internet Access users has apparently been enough for PIA to go into damage control mode. They issued a post on reddit to try to calm fears and mitigate subscription cancellations.
So now to the million-dollar question.
Is PIA safe and trustworthy after the merger with Kape?
Short answer: you decide.
With Private Internet Access merging with Kape, and retaining the “Private Internet” name for the parent company, there is a lot to consider. Ultimately, only you can decide if PIA is still an adequate privacy tool to place trust in for your unique threat model and needs.
Up until this point, Private Internet Access had a pretty good track record. It is one of a few verified no logs VPN providers, having been tested in two separate court cases and proven to not keep logs. But it is also a VPN operating in the United States, a Five Eyes surveillance country with bad privacy laws.
Now fast forward to today, and the good track record may not be enough for some people.
One of the big draws of PIA is that it was a battle-tested VPN that was proven to not keep logs in court. On a positive note, there are a few other proven no logs VPN providers, some of which have passed third-party audits.
It is also a cheap VPN service, with very reasonable pricing. But again, there are many other cheap VPNs on the market. Lastly, our best VPN list includes other recommendations as well.
At the end of the day, only you can decide which privacy tools are safe and effective for your unique needs.
Ultimately, if the news about PIA merging with Kape Technologies leaves you feeling uneasy, there are many other VPNs to consider.
I’m about privacy. Ive signed up with Cyberghost on the 3 yr deal. Im considering cutting my losses & by bailing out, too.
I habe problem with VPN services claiming privacy advocates; but, fir whose privacy? These same ones offer China, Vietnam, Venezuela, Cuba, and in some cases, “5 eyes” countries, in their list of VPN connections. Who’s behind those VPN servers in those communist , fascist, &/or dictatorship countries?
Android missing Key symbol meaning you’re not connected to a VPN. Cyberghost(CG) App still showing you’re connected to your selected City along with IP address. Next, run the What’s My Ip address website’s scan, then shows your true City location. This happens often. You’d have to make sure to click the CG app to reconnect before proceeding when your cellphone’s not showing its vpn connected symbol. Also, learn to disable IPv6, that leaks for sure in an Android phone. Google NOT privacy friendly and interferes w/local & foreign elections, worse as a foreign spy, yet CG have u to download from google’s play store instead of their own dedicated server.
Google also hijacks your browser to redirect your bing driving directions to the google driving directions page.
I enjoy your articles.
I’ve used a paid subscription to PIA since 2012 and it figures that I recently paid for a 3-year plan this past January. I guess I was sleeping during Kape/Crossrider acquisition.
Time to take a loss and look for a more trustworthy VPN service (perhaps Nord or Shark).
Thank you for writing informative privacy articles.
Hi i am a very long term Express VPN customer and i am seriously looking at another company to switch over 2,I used to use HMA (hide my ass) years ago,is this company any good?I prefer a vpn company i can use with stock firmware on Asus routers ( AX11000) with out re-flashing.
Nope, avoid HMA. They have a history of giving up logs on their users. Here are our top recommendations, but this will be reshuffled/updated/revised this week with ExpressVPN dropping out.
They just bought ExpressVPN…
Yep, just saw this. I’m working on an article to cover the details now.
Intego is now reselling Private Internet Access’ VPN service as its private label VPN service.
Yep, that looks to be the case. (Screenshot from today)
What’s even weirder is there’s no page available for Crossrider and Kape Technologies. Those pages simply don’t exist! How is that even possible to do. Fair enough if the information is minimal but the ENTIRE PAGE DOES NOT EXIST!! Damnn, I used to swear by PIA to the point I wouldn’t even read about other VPNs but now my whole perception on PIA has changed. Everything about the top brass is completely shady and that can only trickle down into the whole system.
It seems the guys running PIA now only care for money and don’t think twice how to get there. Well, thanks for the ride PIA, don’t be surprised when people leave a service designed for security and privacy is being ran by people who exploit others for their own benefit.
Thank you for the great and eye-opening article.
Here it is: https://www.kape.com/
Kape also now owns vpnMentor review website (Webselense)
Yep, and there are others too. We’re publishing an article on this today, stay tuned!
Unfortunately Gigablast is partnering with PIA for https://private.sh search engine.
I heard about all of this last night. About 7 months too late, but better late than never. I am officially dropping PIA as my VPN and have subscribed to Mullvad VPN. I highly recommend it for those who wish to have privacy.
It’s a shame that PIA did this, but I read on another article about this that they were in debt. I didn’t read too much into it but it would make sense to be bought by a company who could save you from going under, assuming that was true to begin with.
So strange, isnt it? I looked all over their (PIA) website to try to find out where they are from and who is behind. NOTHING. … and that makes me suspicious. So thanks for this article!
And yes, I decided … Not to use PIA.
Because pia didn’t tell us now they trying to put out the fire, well i’m one for sure who’s jumping ship.PIA lost our trust, your business is privacy and this is whom you sold out to