In this VPN Unlimited review I put the service through extensive testing to identify any problems that may be present.
Unfortunately, VPN Unlimited did not do well in testing and there were a number of problems identified. These issues include IP address leaks, DNS leaks, no kill switch, and mediocre speeds.
The IP address leaks and DNS leaks are extremely concerning because these will expose the user’s identity and thereby render the VPN worthless. The test results were specific to the VPN Unlimited app version I was testing – see the screenshots below.
No kill switch
KeepSolid Wise (HTTPS)
- Easy to use
- Responsive support
- DNS leaks
- IP address leaks
- WebRTC leaks
- No kill switch
- Connection problems
- Variable speeds
- Connection logs
- Based in the United States
Alternatives to VPN Unlimited:
Keepsolid VPN company and jurisdiction
The company behind VPN Unlimited is KeepSolid Inc.
KeepSolid Inc. offers a variety of digital products and is based in the United States.
The United States is generally considered to be a bad jurisdiction for VPN services. This is mainly due to unfavorable surveillance laws and practices (see Five Eyes).
KeepSolid markets a variety of different products, which you can see below:
All of the products offered by KeepSolid appear to be marketed in the same basic manner, with similar website layouts, along with questionable testimonials.
VPN Unlimited Price and “Lifetime subscription”
VPN Unlimited offers the following pricing tiers:
VPN Unlimited really tries to upsell their “lifetime” subscription on their website and via email after signup.
It is advertised as a “limited time offer” (although it appears to be continuous). After signing up, KeepSolid emailed me numerous “lifetime offers” to extend my account. And finally, they have partnered up with StackSocial (third party sales website) to offer discounted “lifetime subscriptions”.
Note: The Lifetime Subscription tactic appears to be a questionable business model that leads to overselling the service. VPNs have also been known to cancel “lifetime” accounts after a few years (discussed further in the VPN scams guide).
In other words, the true duration of the “lifetime” account may be completely arbitrary.
If you are looking for a lower-priced VPN service, you can also check out the VPN coupons page for the latest deals. This page includes the following active coupons (no “lifetime” deals):
KeepSolid VPN Unlimited apps
VPN Unlimited supports the following devices and operating systems:
For this VPN Unlimited review I tested out the Windows and Mac OS applications.
The VPN Unlimited apps did not do well in testing. I found various leaks with both the Windows and Mac OS clients.
There is also very little information on the website about the details of their VPN service. It appears to be mostly marketing.
Encryption – KeepSolid VPN Unlimited supports OpenVPN 256-bit encryption on Windows and Linux, but only IPSec/IKEv2 on their native Mac and iOS clients.
Unlike OpenVPN, IPSec/IKEv2 is not open source.
VPN Unlimited test results
Disclaimer: These test results are specific to the VPN Unlimited application versions tested at the time of this review. While this review has been updated with new information about the company, the test results are for the specific app version you see in the screenshots below. VPN Unlimited has since informed me that they have improved IP address leak and DNS leak protection settings with later app updates.
I ran the VPN Unlimited Windows and Mac OS apps through extensive testing for this review. Overall, the results were not good.
To check performance, I did speed testing with the website speedof.me, in addition to general browsing, videos, and downloading.
To check for IP address leaks, DNS leaks, and WebRTC leaks, I mainly used ipleak.net – along with the basic VPN test procedures described here.
IPv6, WebRTC, and DNS leaks
Now we will examine the test results.
Windows client – Prior to testing, I verified that I was using the latest version of the Windows app. Additionally I enabled the OpenVPN UDP protocol and the “Stop DNS Leak” feature.
For the DNS Firewall I chose the “high” level of protection:
Despite having all of the privacy and security settings enabled, I still found active IPv6, WebRTC, and DNS leaks.
Here is one test results with a New York server using the Windows client on a Windows 10 PC with full IPv4/IPv6 connectivity. You can see I have IPv6, WebRTC and DNS leaks:
With every server I tested using the Windows client, there were IPv6 leaks, WebRTC leaks and DNS leaks. Here is another example for a server in the United Kingdom:
Mac OS app – I tested out the latest version of VPN Unlimited on Mac OS Sierra. One downside is that the application only supports IPSec/IKEv2.
Testing the VPN Unlimited Mac OS client identified WebRTC leaks (IPv6):
For better alternatives with Mac, see the best VPN for Mac guide.
False sense of security – KeepSolid VPN Unlimited claims to protect your IP address and keep you “anonymous” online, as you can see in the statements they use on their website:
Many people may not be aware of the potential risks associated with VPN leaks. Assuming they are “anonymous” online, some users may be actively leaking their identity with the Windows and Mac OS clients (based on the test results in this review).
No kill switch
Another drawback with VPN Unlimited is that were tested in this review is that there is no kill switch.
Without a kill switch, your regular traffic will hit your ISP any time the VPN connection is interrupted. All of the best VPN services on the market offer a kill switch, such as ExpressVPN, Perfect Privacy, NordVPN, and VPNArea, for example.
This means that every time you switch servers or the connection unexpectedly drops, your regular traffic will be exposed.
A kill switch is a basic and essential feature that most VPNs have. When I asked support about this, they stated that adding a kill switch feature was on their “wish-list” for future updates, but did not provide any timeframe.
Note – You can also create a kill switch for your operating system with firewall rules to allow only VPN traffic, although this can be somewhat complicated.
UPDATE 2018 – VPN Unlimited has informed me that they, “updated VPN Unlimited to feature Kill Switch on macOS and Android Oreo.” However, the most important question is how well it works. After all, the “Stop DNS leak” feature was completely broken and worthless – as illustrated above.
VPN Unlimited not connecting
In testing a variety of servers around the world, I experienced some problems with VPN Unlimited not connecting. The Windows client, particularly, would often not connect to a given server.
Some servers would randomly fail to connect. The VPN status would show as “on” in the top left corner, but the application would not be able to establish a connection and time out.
The connection problems seemed to occur randomly with the Windows client.
I was not able to fix these problems or identify a good solution.
VPN Unlimited speed tests
I found the speeds with VPN Unlimited to be variable. Some servers were decent, but others were quite slow. My baseline speed for all tests in this VPN Unlimited review was 100 Mbps.
The fastest VPN Unlimited server I could find was Milan, Italy where I got a download speed of about 40 Mbps.
With nearby servers I typically got around 10 to 30 Mbps. In other words, my speeds were certainly limited by the network and perhaps congested servers.
Here is a New York server with a download speed of 15 Mbps.
Overall I found the speeds to be poor.
VPN Unlimited torrenting
At the time of this review, torrenting and file-sharing are only allowed on designated P2P servers.
Restricting P2P downloads to designated servers is fairly normal.
VPN Unlimited Netflix and BBC iPlayer
According to the KeepSolid VPN Unlimited website, Netflix and BBC iPlayer do not work with their service (as of now).
Netflix and BBC iPlayer have been blocking VPN services over the past year.
Check out the best VPN for Netflix guide for the latest recommendations.
VPN Unlimited Logs
Another drawback with KeepSolid VPN Unlimited is that they keep connection logs. You can find the relevant details on their website, but here are some highlights with their current logging policies:
KeepSolid Inc. does NOT collect and log any user activities while using any of their VPN services, except the total amount of web traffic for each session and session dates, for displaying them in user’s web cabinet and within the VPN client apps. KeepSolid Inc. also stores the encrypted information about the amount of connected devices for each account, as the maximum permitted amount is limited.
KeepSolid Inc. will never disclose any personal private data to third parties except when we must comply with laws that require such disclosure to law enforcement authorities or other government third party officials, such as subpoenas.
KeepSolid claims they will release user data to third parties in certain circumstances.
Additionally, being based in the United States, authorities could force the company to log and hand over customer data. This applies to businesses operating under US jurisdiction (Five Eyes).
VPN Unlimited review conclusion
KeepSolid VPN Unlimited appears to be yet another example of a VPN service that is heavily marketed online, but does not do well in real testing.
Their use of the “lifetime subscription” sales tactic raises further concerns about the long-term viability of their business.
Due to the IP address leaks, WebRTC leaks, and DNS leaks identified in this review, VPN Unlimited is not recommended by Restore Privacy. Additionally, the lack of a kill switch and the slow speeds are also worth noting.
If you are open to different alternatives, you can check out the best VPN service report for the latest recommendations.
Alternatives to VPN Unlimited:
If you have used VPN Unlimited, feel free to share your review below.