VPN | VPN Unlimited |
Based in | USA |
Logs | Connection logs |
Price | $2.78/mo. |
Support | |
Refund | 7 days |
Website | www.vpnunlimitedapp.com |

In this new and updated VPN Unlimited review, I put the service through extensive testing to identify any problems with speeds, data leaks, features, and connection stability.
While VPN Unlimited has improved since the last review, I still found various issues with both the Mac OS and Windows VPN clients that expose the user’s real IP address. Speeds were also somewhat disappointing with servers in the United States.
I also found VPN Unlimited’s data collection policies concerning, and we’ll cover this topic in detail below. Overall, VPN Unlimited has made some improvements, although it can’t yet be included in the list of best VPN services.
+ Pros
- Easy to use
- Cryptocurrency and gift card payment options
- Live chat support
- Servers for streaming Netflix (but too slow)
– Cons
- Concerning data collection practices
- Flawed kill switch leaks user data
- IP address leaks on Mac OS client
- Slow speeds (North America servers)
- Based in the United States (Five Eyes)
KeepSolid VPN company and jurisdiction
The company behind VPN Unlimited is KeepSolid Inc. KeepSolid Inc. offers a variety of digital products and is based in the United States. As we’ve discussed before, the United States is generally considered to be a bad jurisdiction for VPN services. This is mainly due to unfavorable surveillance laws and practices (see Five Eyes). We also discussed this issue in the NordVPN vs IPVanish comparison, where IPVanish was forced to log users for the FBI.
KeepSolid markets a variety of different products in addition to the VPN service, which you can see below:

There is not too much information about the company or people behind these products. When chatting with support, I was told that KeepSolid is technically a USA company, but with staff also working out of Ukraine.
Privacy policy and data collection practices
One red flag with VPN Unlimited is the privacy policy and data collection policies. As we discussed with free VPN services, free products are often used to collect data and monetize the user. VPN Unlimited is now offering a service called “KeepSolid VPN Lite”, which is has both free and paid tiers.
KeepSolid updated its privacy policy in June 2019 to include more explanation of what exactly is being recorded when you use VPN Unlimited. Here is from the updated privacy policy:
KeepSolid does NOT monitor, store, or log your internet activities (including the internet sites that you visit) while using any of our VPN Services, except the total amount of internet traffic for each session and session dates (this data is collected only if you use personal servers or personal IP address). KeepSolid also stores the number of connected devices for each account – this data is monitored to enforce the maximum device limits. This data can be assessed in the User Office, where you may remove devices from your account.
Certain personal data collected by us automatically (i.e. IP address, connection type, browser type and operating system) is stored only for the duration of your session in the VPN Services. This means that KeepSolid never stores or logs these categories of personal data after the end of your session in our VPN Services – we delete such personal data after your session ends. This also means that your personal data, including your email address, first and last name, username, and IP address, is never connected to any of your internet activities during your VPN Services sessions.
Interestingly, KeepSolid also admits that they also collect your personal data from third parties, including social networks and other “publicly-accessible sources.”
We may also collect personal data, such as names and contact information, from third parties, such as marketing, research, sales lead generator companies, social networks, as well as from any publicly-accessible sources. We also collect your payment history regarding our Services (but not your payment information) from third-party payment processors, such as Google, Apple, PayPal, Amazon, Stripe, and Paymentwall.
When you create a VPN account with KeepSolid, they ask you to link it to your social media accounts. This is for data collection, as they explained in the privacy policy:

The privacy policy further discusses the different ways that your data is:
- shared with third parties
- stored with third parties
- not guaranteed to be secure
Also concerning is that your personal data does not appear to be secured or confined to one location, but rather: “We use third-party service providers globally to store and transfer personal data.”
If you find these data collection policies concerning, you may want to opt for a no logs VPN provider.
VPN Unlimited Price and “lifetime subscription”
Like many VPN services, VPN Unlimited is a cheap VPN service with reasonable prices:

You can see that they are offering a “lifetime” subscription plan for about $200. As we discussed regarding various VPN scams, the “lifetime” subscription is not the lifetime of the user, but instead the lifetime of the VPN provider – however long it manages to stay in business. There have been numerous cases of “lifetime” VPNs closing shop and running with the money, or converting all “lifetime” accounts to recurring subscriptions after a few years.
While good VPN services can be rather pricey, there are a few VPNs that offer various discounts and coupons. For example, you can see the active NordVPN discounts, although it’s still more expensive than VPN Unlimited.
Payment options: VPN Unlimited offers a nice variety of payment options, including all major credit cards, PayPal, Amazon, Bitcoin, and also gift cards.
VPN Unlimited refund policy
VPN Unlimited advertises a “7-Day Money back Guarantee.” This is further clarified under the End User Agreement where they state:
If you are not completely satisfied with the applicable Service during the free trial, we will refund the applicable Fee to you if you cancel no later than the last day of the free trial.
Most VPNs offer 30 day refund windows, as we can see with NordVPN and PIA.
KeepSolid VPN Unlimited apps
VPN Unlimited supports the following devices and operating systems:

For this VPN Unlimited review, I tested out the Windows and Mac OS applications.
VPN Unlimited on Windows
Here’s a screenshot of the VPN Unlimited Windows client (standalone version) that I tested for this review:

Overall the Windows client was easy to use, but it had some flaws, which we’ll cover more below.
VPN Unlimited on Mac OS
I also tested the updated Mac OS client for this review. It felt a bit clunky compared to the Windows client, and it also had issues with IPv6 leaks and kill switch errors (as we’ll cover further below).

Just like with the Windows app, the VPN Unlimited Mac OS app had issues with the kill switch. It is not the best VPN for Mac as there are better options to consider at this time.
Encryption and VPN protocols
For the OpenVPN protocol, VPN Unlimited utilizes 256-bit AES encryption with an RSA-2048 handshake and SHA1 for authentication. (I ran all speed tests for this review using the OpenVPN protocol.)
Both the Windows and Mac OS apps support a number of different VPN protocols:
- OpenVPN
- IKEv2/IPSec
- KeepSolid Wise UDP and TCP
The “KeepSolid Wise” protocol is just an obfuscation feature, which is sometimes used if VPNs are being actively blocked. This may be the case if you need a reliable VPN for China or with work or school networks that don’t allow VPNs.
Note: At this time, VPN is upgrading their system to support the WireGuard VPN protocol.
VPN Unlimited setup problems
VPN Unlimited has a convoluted setup process that did not work too well for me. First, you need to select your subscription plan and create an account with your email address. As noted above, they attempt to link your VPN account with social media accounts, which is not good in terms of privacy.
After purchasing a subscription, I then downloaded the VPN Unlimited Windows client for my Windows 10 test computer. Later in the day, I attempted to connect to a VPN server through the VPN Unlimited Windows client, but I was blocked out with the following message:

I then went back to my email and attempted to go through the confirmation process, but the link was broken and I could not be authenticated.

This essentially locked me out of using the VPN I had just signed up for. There was no option to resend the confirmation email and the existing link was broken.
Eventually I was able to reach someone from support who had to manually approve the account before I could use the VPN.
VPN Unlimited speed tests
For this VPN Unlimited review, I ran different speed tests using servers in Europe, the United States, and Canada. While some nearby servers in Europe offered OK speeds, servers further away in the US and Canada did not perform very well (even considering the longer distances). All tests were conducted using a 100 Mbps ethernet connection from my physical location in Europe.
Nearby servers in Europe offered decent speeds, although nowhere close to my baseline speed. Here I’m testing a nearby server in Paris, France, but my speed was reduced down to only 45 Mbps.

The speed test from a VPN Unlimited server in the UK was a bit better, giving me a download speed of about 59 Mbps:

For nearby servers, these speeds are far from ideal.
VPN Unlimited tests with US servers
I also ran some tests with servers in the US and Canada.
Here is a test with a server in New York, with the download speed coming in around 9 Mbps, which is quite slow, even considering the longer distance:

I also tested the VPN Unlimited US Netflix server, which is in California. The speeds were also quite poor at around 4 Mbps:

While performance has improved over the previous VPN Unlimited review, there is still al long way to go.
If you want a faster VPN, see our comparison of ExpressVPN vs NordVPN.
Now we’ll take a look at some of the leak tests.
Does VPN Unlimited leak user data?
In previous reviews, I found VPN Unlimited apps to have various security and privacy flaws with leaking data. Since then, the VPN Unlimited support staff informed me that they updated the applications to improve leak protection settings. Now let’s see the results.
VPN Unlimited Windows client
First, I ran the VPN Unlimited Windows client through a few basic VPN tests to check for active leaks when connected to different servers. Fortunately, I did not find any active leaks with the Windows client, as you can see below:

However, it’s important to note in the example above, I was testing for leaks with an active and stable connection. Unfortunately, most VPNs leak when reconnecting and/or switching servers, and this is also what I found with VPN Unlimited. The big issue with the Windows client was the kill switch, which we’ll explain further below.
VPN Unlimited Mac OS client
I found the VPN Unlimited Mac OS client to be somewhat buggy and leaky. Sometimes the Mac client would leak IPv6 addresses, even when there was an active and stable connection. In the screenshot below, you can see my real IPv6 address was getting exposed, while the Mac client was alerting me to some kind of kill switch error:

Reconnecting to the server did not fix the error, and the IPv6 leaks persisted, with the kill switch error message. When I wasn’t getting the kill switch error messages, I did not identify any leaks. If you are a Mac OS user, I would not recommend VPN Unlimited due to these issues.
Reply on Mac OS client – VPN Unlimited provided me with the following response concerning the Mac OS client:
Recently KeepSolid released a new standalone version of their Mac OS client. It features a new design and they claim it to work much smoother and without leaks. The new version doesn’t have a kill switch so far, however they promise to add it shortly.
Therefore results with the new Mac client may be different than what’s above.
Flawed kill switch leaks user data
One key feature to keeping your data safe is a kill switch that effectively blocks traffic. VPN Unlimited informed me they had released new VPN clients that incorporated a kill switch to block non-VPN traffic and stop any leaks.
You can see this feature, which I activated below before testing to see how it worked:

When switching servers, I found the kill switch would simply not work for a few seconds, thereby letting unencrypted traffic out of the VPN and exposing my real IP address.
Here you can see my real IPv4 address being exposed when I was in the process of connecting to a different VPN server.

I also found that when switching VPN protocols, the kill switch was not effective in blocking traffic, thereby exposing my real IP address.
To summarize, the VPN Unlimited kill switch feature exposes your real IP address when you:
- switch VPN servers
- switch VPN protocols
I found the same issues with the Mac OS client, in addition to the errors noted above that would expose my real IPv6 address, even when connected to a VPN server.
Now that we’ve covered the test results, we’ll take a closer look at the VPN service.
VPN Unlimited torrenting
At the time of this review, torrenting and file-sharing are only allowed on designated P2P servers.

In contrast, most of the top-rated VPNs allow torrenting on all servers. We also covered this topic in our NordVPN vs Surfshark comparison.
While restricting torrenting to designated servers is not out of the ordinary, it’s also not ideal. This restricts people who want to torrent and also results in the few torrenting servers having more bandwidth consumption.
But given their privacy policy, US jurisdiction, and connection logs, you may want to consider some alternative VPNs for torrenting.
VPN Unlimited Netflix
While VPN Unlimited has not worked well with Netflix in the past, it did work when tested for this review.
VPN Unlimited has a dedicated Netflix VPN server in San Francisco, California (USA). I was able to connect to the server and stream Netflix without any issues. The main drawback, however, is that the speeds were rather slow, as pointed out above (around 4 Mbps download speed).
Another drawback is that there appears to be only one server that works with Netflix.
If you are looking for the best VPN to watch Netflix, VPN Unlimited may be a decent choice, but there are also other options to consider.
VPN Unlimited review conclusion
KeepSolid VPN Unlimited has made improvements since the last review. Specifically, they added a kill switch and (slightly) improved their leak protection. Unfortunately I still identified leaks:
- Kill switch leaks real IP address when switching servers
- Mac OS client leaks IPv6 address even with a stable connection (kill switch error)
The speeds with VPN Unlimited are decent, and an improvement over the past review. Nonetheless, they are much slower than other leading VPNs.
For the price, there are better options to consider that beat out VPN Unlimited in many areas.
Alternatives to VPN Unlimited
Click the VPN name below to read our full review – or grab the discount for the best savings. All three of these VPNs have a 30 day money-back guarantee.
You can also see our list of the best VPNs for other recommendations.
I just want to add that there’s some misinformation posted.
Let me start with the number of devices issues. What this unethical provider considers as one device is not one account/connection or profile, but one application. If you want to use their service on your Edge Browser via extension, that’s one device. If you want to use their VPN client on the same PC (device), that counts as another — total 2 so far. If you want to use their service via Windows native VPN connection, that’s another device — 3 devices now. Are you with me so far? If your spouse wants to use it on her browser via her profile, that’s another device — 4 so far. All these connections are from ONE [physical] device. Do you get the picture?
I’ve been struggling and gave up with this company’s tech support. They are the worst, but at least they reply (after many days). I wanted to set up IKEV2 via my native Windows VPN client. Their site has a section called “manuals” and it’s just one incomplete page for what you want to accomplish. I am asked to download and install their IKEV2 credentials, create a certificate, and then create a new VPN connection via Windows.
Once I have done the above I am instructed to enter my userid and pw. However, within my VPN Unlimited credential portal userid password information lists two separate userID pw options:
1. Device Config userid and pw
2. Global config userid and pw
The manual doesn’t say which one I should use. Furthermore, I have a third option: my VPN Unlimited userid and pw.
I tried all three userid and pw combinations but I was not successful in connecting the newly created VPN client configuration. I requested tech support and they kept on mirroring and echoing verbatim by copying and pasting what the manual said. It was completely scripted/bot like. I cancelled my account.
The only two methods that work in using their VPN is using their browser extension or downloading their client (which I have had issues where it locked my internet) after uninstalling. My only recourse was to go nuclear and restore a backed-up factory image. I suggest everyone do the same just to be safe.
I am still baffled there’s very little [accurate and working documentation] for this VPN. Should you buy a Keepsolid VPN subscription, your account and login information is actually via VPN Unlimited’s web page (portal). Not only do I not recommend this provider, but I also recommend everyone avoid them regardless of how tempting their promotions may be.
Sven, thank you for this very complete review!
As a home user of VPN Unlimited, I’ve found that they count each user account as a device. So, if you use VPN Unlimited to protect the Administrator account and separate Standard accounts for you, your wife and your two kiddos on a single PC you are already at your five-device limit.
With regard to their home base, it seemsclear from the company history on their website, along with their job postings, that they are based in Odessa, Ukraine. The NYC address shown at the bottom of their website (now on Fifth Avenue) appears to be the address of their U.S. DMCA Agent; it is not clear from their website that they have any other presence in the U.S.
My experiences with their customer service have been positive.
Add me please to the list of unhappy campers.
I went and bought their $ 15-lifetime promotion service. It allows 5 devices, but in reality, each connection counts as a device. This is problematic if you wish to use the browser extension and have multiple browsers. To say the least, it’s deceiving that they allow 5 devices.
Moving forward, I had a horrible and frustrating experience with their support team. I believe they only have one guy with a Russian name from Star Trek looking after support. I tried using a different email address to create a support ticket but each time he replied back.
Their support was like a bot. Copy and pasting the exact same link and information/instructions repeatedly without making any effort in resolving my issue. I even sent him screenshots of what I was doing but I was not successful. Basically, I couldn’t get any of the certificates to work and use their service using my default Windows client.
After repeatedly replying back and forth with this VPN provider copying and pasting what they wrote previously, I asked for a refund as I was within my time period. They denied my request. I filed a dispute with my credit card company and received a charge-back. The end.
I was motivated to contact KeepSolid/VPN Unlimited regarding their no logs policy but it’s full of contradictions (lies):
They write: “striving to safeguard your online identity, we take your online anonymity very seriously. Our team doesn’t recognize any other policy but a no-log one, and so we can confidently say KeepSolid VPN Unlimited doesn’t store or keep logs of your online activity. Thanks to our no-logs VPN policy, we don’t associate your online activities with your account, email, device, or IP address in no case”.
Via email they write: we may forward the notice of copyright infringement (or information contained therein), as well as your contact information, to our user who posted the allegedly infringing content.
Additionally, if we remove or disable access to the content pursuant to a valid DMCA notice, we will immediately notify the user that the content has been removed or disabled.
In appropriate circumstances and in our sole discretion, we suspend and/or terminate the accounts of users who are repeat copyright infringers”.
In other words, they DO keep logs of your activity.
Don’t touch these guys if you’re downloading and seeding torrents.
TERRIBLE VPN. Speeds horrible.
They screw you over with their 5 device limit but that doesn’t mean 5 physical devices. It means any application or extension. For example. If you install the client on your PC, that’s one device (rather obvious) but if you install a Chrome extension, that’s another DEVICE. If you have another browser like Opera and install the extension on it, that’s ANOTHER device. You can see how this can quickly deplete your 5 device allotment. You can delete the “devices” once every 6 days.
They keep logs and do forward DMCA requests. You’d better not use this VPN for torrenting. It actually acts more like DNS redirect service minus the great speeds.
I don’t recommend this VPN and it’s variations of it. Avoid at ALL cost despite their current lifetime promotion.
Great App, have a lot of servers all over the world, good customer support, unblocked Netflix, BBC, and other streaming resources. Nice prices, I like this service.
I have been looking for a VPN service for a long time, which would include the following parameters: torrents, streaming, a large number of servers, the lowest price if we compare other VPN services, my conclusion is 9/10 because always need to strive for the best, I recommend VPN Unlimited service to everyone. and by the way, there is now a summer sale and you can buy a subscription at a bargain price, I provide a link to this service, I’m sure you will not regret choosing this VPN service: https://www.vpnunlimitedapp.com/
They refused to issue a refund after auto-charing me for a full year renewal without any kind of reminder. I haven’t used their service in months. The customer service agents sent a form email about how they only refund within 14 days of your first purchase. If they were actually proud of their product and cared about their customers there would be no reason for a “gotcha clause” like that. They provided zero benefit and are keeping the fee for another full year. I would never work with a company like this or buy any of their products on principle alone.
Great information & thanks for the detailed review.
There are a few deals on now for this VPN but under KeepSolid. It’s so uncool and confusing how they go by a different name so doing one’s research can be daunting.
Other sites seem to praise the speed of KeepSolid but your results show otherwise. There’s currently a lifetime promo (with code) for $15 if you look around.
What I find just as disturbing as their client analyzing your personal info on your PC like its name and so on, the fact you must subscribe to a social media account is shocking. Many of us don’t have Facebook or Twitter. And no way are we going to give up our IG account to anyone. Geesh. Everyone should stay away from this company.
I want to install it in a router and use it to watch bbc iplayer from a tv-box and download torrents from a pc.
Do you think it will work normal?
I have to use only one server in the router and it have to be a Uk server?
there is a cheap lifetime subscription now and the servers is including exactly what I looking for and I can not find in all other lifetime subscription
If you bittorrent, don’t use this software. Leaks you IP address which is one of the main things a VPN is supposed to do.
If you are security conscience this is a terrible product to use.
I am seeing completely different results. I get over 177Mbps using a server across the country in San Jose (similar results from other servers, slightly better for more local), and using the tools you use shows no DNS leaks at all here (this is on Mac OS X). My only complaint has been the DNS performance resolving certain sites in China.
Bad Service – slow speeds, throttled my true 1GB Up, 1GB Down speeds to less than 70 MB Down and 15 MB Up.
7 Day free trial isn’t a real thing – when you first log in the service ends your trial period and gives a *free gift extension* of 7 days instead.
They will not refund you if you ask to be deleted from their database, as well (it’s a term of their service) – the only reasonable conclusion I can come to is that they want to sell the information to someone, so your deletion of the info takes away their financial incentives.
Not really a technical comment. The review states that KeepSolid is based in the U.S. However, I thought it was based in Ukraine (and that’s where the helpful technical support folks are). Please explain.
Hi David, the official jurisdiction listed at the bottom of the VPN Unlimited website is the United States:
United States 3220 Arlington Ave. Suite 5A Bronx 10463