| VPN | Windscribe |
| Based in | Canada |
| Logs | Timestamps & Bandwidth |
| Price | $4.08 |
| Support | |
| Refund | 3 days |
| Website | Windscribe.com |
Windscribe is an interesting VPN service based in Canada. While it is not really a market leader, this VPN has some decent features to offer. But it also has some notable drawbacks.
In this new and updated Windscribe review, I put the service through extensive testing. Here is a brief overview of my findings and test results.
Pros of Windscribe:
- User-friendly applications
- Good leak protection features
- Ad blocker (ROBERT)
- Free plan with 10 GB of data per month
- Browser extensions
Cons of Windscribe:
- Slow speeds
- Uses IKEv2 as default protocol (rather than OpenVPN)
- Based in Canada (Five Eyes)
- AI-based support system
- Issues with professionalism
Additional research findings:
- Windscribe logging policies
- Does Windscribe work with Netflix?
- Is Windscribe good for torrenting?
- Windscribe prices and refund policy
Now let’s get into the results of this Windscribe review.
Windscribe Pros
1. User-friendly applications
For this Windscribe review, I tested out both the Windows and Mac OS VPN clients. The apps are user-friendly and simple, while also having some nice features.
Here was the Windscribe Windows client I tested:
Clicking the three lines in the top-left corner of the VPN client will open up additional options and features for you to select. You can select startup options, auto-connection, customize notifications, and also modify the layout of the VPN client.
Overall I liked the look and feel of the Windscribe VPN clients. They are simple, clean, and intuitive. Although I did not test the Windscribe mobile apps for this review, they look similar and also have a pretty good rating (4.4) in the Google Play Store.
2. Good leak protection features
Another “pro” with Windscribe is the leak protection features.
In both the Windows and Mac OS clients, Windscribe offers a “Firewall” setting to block traffic if the connection is not active. The Firewall feature gives you three options: Manual, Automatic, and Always On.
Windscribe also allows you to configure DNS settings within the client. Below you can see both the Firewall options and DNS settings in the Windows VPN client.
Ok, now on to the tests.
I ran Windscribe through a round of basic VPN tests and checks to identify any issues. The test results were good. I did not identify any leaks with Windscribe.
Here I’m testing the Windows client for IP address leaks and DNS leaks:
Above you can see that everything checks out (no leaks). I also ran the Windscribe Mac OS client through the same basic tests and the results were the same: no leaks.
Encryption – The Windscribe VPN desktop client uses an AES-256 cipher with SHA512 auth and a 4096-bit RSA key. The browser extension uses TLS 1.2, ECDHE_RSA with P-256 key exchange and an AES_128_GCM cipher.
In terms of basic security settings, Windscribe does well.
3. Windscribe’s ad blocker (ROBERT)
Another cool feature that Windscribe offers is an ad blocker. The Windscribe ad blocker is called ROBERT. I’m not sure if “ROBERT” is an acronym for something, but either way, it does quite a bit of blocking.
Windscribe offers basic filter lists, which will block the following categories of URLs:
- Malware
- Ads + Trackers
- Social media
- Porn
- Gambling
- Fake News + Clickbait
- Other VPNs
- Cryptominers
This is a pretty robust filter feature. It is similar to the TrackStop filter from Perfect Privacy. However, one cool aspect with Windscribe’s ROBERT is that it is customizable. In other words, you can create custom white-lists for domains or IP addresses as well as custom block-lists.
This is a server-side ad blocker, which means it works independently of the VPN client with any device you are using. If you want a good ad blocker, this may be an option to consider.
4. Free plan with 10 GB data/month
The last “pro” we will examine in this review is Windscribe’s free plan. Windscribe offers a free plan with the following restrictions:
- Only 10 GB of data allowed per month
- The ROBERT feature only includes the “Malware” filter list (no blocking of ads or trackers)
- Limited number of servers
On a positive note, Windscribe does give you a few different ways to increase your bandwidth allowance:
While I generally do not recommend free VPN services, this may not be a bad option if you don’t need very much data.
5. Windscribe browser extension
When you go to download Windscribe, you notice that they recommend downloading both a VPN application and a browser extension.
More and more VPNs are offering browser extensions that can be used with VPNs. I’ve also recently noticed this with ExpressVPN, NordVPN, and VPN.ac, for example.
So why use the VPN together with the browser extension?
Using a browser extension may be good in certain situations. However, it’s also important to note that a browser extension is not a VPN. Instead, it is an HTTPS proxy, which does not offer the full protection of the VPN, such as firewall protection against IP leaks. This is noted in the table above, even though they refer to the proxy extension as a “browser-only VPN client”.
Note: Windscribe recommends using the VPN client (desktop) in conjunction with browser extension for full protection and more features.
Windscribe Cons
Now let’s examine the cons of Windscribe.
1. Windscribe slow speeds
One big drawback with Windscribe is the performance with the OpenVPN protocol. To check for speeds with Windscribe, I used a 160 Mbps baseline (non-VPN) connection and tested many VPN servers throughout the world. My physical testing location was in Western Europe.
Note: I configured the VPN client to only use OpenVPN UDP, which offers better performance over OpenVPN TCP. I did not test speeds with the IKEv2 VPN protocol, simply because I run all speed tests with OpenVPN. IKEv2 is a good VPN protocol, but OpenVPN is the gold standard because it is secure, reliable, and open source.
The Windscribe VPN client gives you the option to connect to the “Best Location”, which should offer the best speeds. Here were the results:
“Best Location” speed test with a nearby Windscribe server in Germany: 28 Mbps
This is definitely not a good test result for a nearby server, which should be offering near full capacity bandwidth.
Next up was a Windscribe server in Switzerland, which gave me even slower speeds around 18 Mbps.
I also tested a few Windscribe servers in the UK, which gave me about 30 Mbps.
If you want a fast VPN for the UK, Windscribe would probably not fit the bill. There are certainly better options to consider.
Next, I tested Windscribe servers in the United States. The test results were equally disappointing.
Here is a Windscribe server in New York giving me about 10 Mbps.
Even with the longer distances, this is still very slow.
COMPARISON with ExpressVPN: For a quick comparison, I was able to get around 140 Mbps when testing ExpressVPN servers in New York (from my location in Europe).
As you can see, the difference in speeds is huge.
Continuing on with Windscribe, I then tested a server in Miami, which gave me around 9 Mbps.
Last up, I tested Chicago, which was the worst of all Windscribe servers I tested at under 6 Mbps.
Overall, these are definitely not good speed test results. I would not recommend Windscribe if you need a VPN for USA or other North American regions.
This is not too surprising, however. With my last Windscribe VPN review, I also experienced slow speeds with many different servers tested.
If you want to get faster speeds with Windscribe, you could switch to the IKEv2 protocol, which generally outperforms OpenVPN (but it is also less secure). If speed is your top priority, I’d strongly recommend considering other options, such as ExpressVPN.
2. IKEv2 is default protocol (rather than OpenVPN)
Another interesting thing with Windscribe is that it uses the IKEv2 protocol as the default option in the VPN clients.
While IPSec/IKEv2 is generally considered to be secure, it does have some noteworthy drawbacks. For one, IKEv2 is not open source and has not undergone extensive auditing like OpenVPN. Within the privacy and VPN community, OpenVPN is generally considered to be the gold standard. There are other experimental protocols as well, such as WireGuard.
If you examine the Windscribe client, you’ll see that the default option is set to IKEv2, rather than OpenVPN.
Windscribe probably decided to make IKEv2 the default because it offers the best speeds. Once again, however, there is a security tradeoff here and OpenVPN should probably be used as default.
Switching to a more secure protocol is easy. Simply open the settings, then select “Manual” and choose the protocol you want to use.
3. Based in Canada (Five Eyes)
One drawback with Windscribe is that it is based in Canada, which is not a good privacy jurisdiction.
As we have discussed before, Canada is a member of the Five Eyes surveillance alliance, along with the United States, UK, Australia, and New Zealand.
Canada also has mandatory data retention laws and abusive surveillance practices. We discuss these issues more in my guide of the best VPNs for Canada. Jurisdiction is an important consideration when choosing a VPN because this determines what laws and governance the VPN must operate under.
Copyright violation laws are another aspect to consider with jurisdiction. As discussed in the VPN for torrenting guide, Canada has some strict laws against copyright violations, along with data retention that is used to prosecute piracy (copyright infringement) cases.
4. AI-based support system
One thing that I found rather annoying with Windscribe is that they are using a robotic AI-based support system, which they call “Garry”. When attempting to get help with some connection problems, I fired up a chat window. Garry did provide some suggestions and tips, but ultimately I wanted to speak with a human, rather than an AI bot.
After growing frustrated with the AI bot, Garry eventually offered me the option to “talk to a human”. This opened a screen where I could submit a support ticket and get help via email. There was no option to chat with a human.
Most of the top VPN providers, such as ExpressVPN and also NordVPN, offer 24/7 live chat support with real humans. On a positive note, however, someone did email me some suggestions within 24 hours. Nonetheless, live chat support with a human being would be a lot better.
5. Issues with professionalism
One strange thing I noticed with Windscribe is that it really seems to be lacking in the professionalism department.
The first red flag I noticed was during the Windows client installation process. If you choose “Custom Install” you will see the following options under the “customize the experience” tab:
- Slow down the connection
- Disconnect randomly
- Show random errors all the time
Below this, you see in light grey letters, “Just kidding. These checkboxes actually don’t do anything.”
I guess this is Windscribe’s idea of a funny joke. Perhaps I’m old fashioned, but given the importance of security and privacy, I don’t see this as the best venue for jokes about VPN errors and problems.
I saw another user on reddit also pointing out Windscribe’s unprofessionalism:
Maybe these jokes are popular among the Windscribe crowd – I don’t know. Either way, this is rather strange behavior for a VPN service.
Update: More unprofessionalism
When you uninstall Windscribe, you are redirected to a page with a monkey picture, profanity, and a YouTube video of the 90’s boy band N’ Sync. At the bottom of the uninstall page, you’re greeted with this message:
Keep it classy, Windscribe.
Additional research findings
Below are some additional findings for this Windscribe review.
Windscribe logging policies
In my previous Windscribe review, I called them out for falsely claiming to “delete everything” – a claim that does not align with their own policies.
Previous false claims:
On the Windscribe features page, you can see they are now claiming to have “no identifying logs”.
Current logging claims:
So let’s examine the fine print.
At the very bottom of the Windscribe End User License Agreement (EULA) you find the following:
Now let’s examine the Windscribe Privacy Policy:
“When you use Windscribe, we keep the following data associated with your account:
- Total amount of bytes transferred in a 30 day period. Bandwidth reset date is in your “My Account” section.
- Timestamp of your last activity on the Windscribe network.
This data is used to enforce free tier limitations, prevent abuse and weed out inactive accounts.”
Verdict: In terms of logging policies, this isn’t too concerning.
Many VPNs record timestamps (see ProtonVPN) and/or data transfer, which alone cannot be used to identify users.
If privacy is a concern, there are also a handful of no logs VPNs that have been verified.
Does Windscribe work with Netflix?
I tested Windscribe’s ability to unblock Netflix for this review and the results were rather interesting.
First, I found that Windscribe does indeed unblock Netflix. I tested this with the Windflix US and Windflix Canada servers. Both worked without getting blocked.
I did run into some problems, however, with playback speed and buffering. The connection did not seem very stable and consistently fast. To verify these issues, I ran some speed tests with the Windflix US server, which gave me around 5 Mbps.
Overall, Windscribe might be an OK option for streaming, but it’s not the best VPN for Netflix due to the speed issues.
Is Windscribe good for torrenting?
Windscribe may not be the worst VPN for torrenting, but it’s also not the best. The main issue is the speeds. After all, torrenting with a slow VPN can be a real drag.
Windscribe’s official policy is that they allow torrenting on most servers. From their website:
You can use the Bit Torrent protocol in any Windscribe server location except India, Japan and WINDFLIX. Simply connect to any other Windscribe location in our desktop applications and use any torrent client as you normally would. That being said, we don’t condone using Windscribe for any illegal activity.
There are other good VPNs for torrenting, although Windscribe certainly is not the worst choice.
Windscribe VPN prices and refund policy
The prices for the paid plans with Windscribe are about average for the VPN industry.
The “Build A Plan” option allows you to select which server locations you want and pay accordingly.
Although Windscribe is not one of the cheapest VPNs, it still offers a pretty good value when you consider all the features.
Windscribe refunds
Windscribe’s refund policy contains some fine print. Here are three important points to keep in mind before you purchase a subscription:
- The refund window is for 3 days.
- The refund policy only applies if you purchase directly from Windscribe (no third-party sites like StackSocial)
- If you use more than 10 GB of data your refund will be void.
Here is the exact wording from their website:
A shorter refund window is not too surprising since they encourage people to test out the free service before going with a paid subscription.
Windscribe review conclusion
Windscribe has both pros and cons, as we have detailed above in the review.
I’d say the biggest “pros” with Windscribe are the features, particularly the robust ad-blocking feature (ROBERT). The apps are also user-friendly and offer some great preferences and leak-protection settings.
With that being said, there are two remaining issues:
- Windscribe is based in Canada, a bad privacy jurisdiction.
- Windscribe is slow (at least based on my tests with the OpenVPN protocol)
The performance issues are a serious drawback, as this affects browsing, torrenting, downloads, and even streaming Netflix. For a seriously fast VPN with consistent performance, ExpressVPN or NordVPN would be better choices.
While Windscribe has made some improvements, there are better options to consider.
Best alternatives to Windscribe
Click the VPN name below to read our full review – or grab the discount for the best savings. All three of these VPNs have a 30 day money-back guarantee.
You can also check out our guide on the Best VPNs for 2020.
If you have used Windscribe VPN, feel free to share your honest review (good or bad) below.
Windscribe VPN Review
-
Review
(2.3)
I tried the free version of Windscribe. So many GB’s per month and then it renews on the date you registered every month after with those same GB’s, and you can get more GB’s if you Tweet about Windscribe. You have to have at least 3 followers for this to activate. And also more if you register with your email address you get more GB’s. This explains the free, free, free, free. LOL They sell your info to email mailing lists.
What I wonder about with free vs. paid Windscribe. The free version has an AI assistant if you open the chat window for customer/technical support.
I wonder if paid subscriptions garner a live person.
(P.S. The reply button under the mod’s answer to my other observation about Windscribe doesn’t open a reply window. Sorry this appears as a new entry rather than a follow up.)
Just as a FYI for this list. The second drawback listed for Windscribe , Uses IKEv2 as default protocol (rather than OpenVPN), is a protocol used in ExpressVPN, which is highly rated as a paid proxy.
If this is a drawback for Windscribe, why isn’t it one for ExpressVPN?
The key word here is default.
By default, Windscribe uses the less-secure IKEv2 rather than the more-secure OpenVPN. That is not the case with ExpressVPN.
Don’t believe the marketing of other VPNs. You will not see an ad for Windscribe or a “sponsored video” . They don’t need to do this because the service itself is solid as hell. Everything just works, never had to fiddle with any settings or options, it always connects, and is very fast. Wireguard support on Android is really nice, battery usage dropped and it connects instantly. I could not be happier with Windscribe.
Good VPN no complaints at all. BBC iplayer works like magic, amazon prime US as well. I cant think of a single issue that I had with windscribe, and ive been using it for almost a year now. Will be renewing for sure.
Windscribe’s speeds are so, so declining. While with NordVPN and IP Vanish (the one’s you see often advertised cheaply), I can max out about 180-200 Mbps out of 350 Mbs via IKEv2 in rare situations, Windscribe Premium offers the most bang for your buck though when on sale for about $1 a month.
Windscribe has a common feature within their client, unlike NordVPN. Windscribe has the option of IKEv2 natively within their Windscribe Windows Client. Foolishly, Nord only has this available on your smartphone. Configuring Nord to work with your native Windows VPN client is a real pain. Once you go through all the steps, it works well, but still crazy slow. Windscribe you don’t need to. It defaults automatically to the faster IKEv2 protocol.
Although Nord has a heckuva lot more servers, no question. But for the most part, as mentioned above Nord really slow, even slower than Windscribe!
With Windscribe, I can achieve about 120-130 Mbps/350 Mbps only at the best of times. Their client is simple to use. Windscribe works with your native Windows VPN client. No additional tinkering or configuration.
Where Windscribe fails to the point like Trump being a competent president. Their tech support is worse than horrible in my opinion. Rather than acknowledging a technical issue, they will either blame the customer or say the problem is ‘out of their hands’ despite the issue residing with them. I am not going to get into specifics, but in my circumstances, the issues I have been having went away immediately when I used other VPN providers (5 different ones to be exact) and various internet providers. The issues I had with Windscribe returned right away once I enabled Windscribe VPN. It seems to me acknowledging a problem is a major issue for them and they will go over and beyond to blame the customer.
To summarise, I don’t see Windscribe as a professional company. To me, they’re operating like some rebellious right-wing fraternity boys who lack both work, business and moral ethics. Windscribe’s service works, but barely. Fortunately for me, I have had the privilege of using many other VPNs alongside Windscribe so I can give an honest review of them. Should you use Windscribe, don’t bother with technical support if you encounter any problems or sites which are blocked while using Windscribe.
Sven, I’ve been reading your website for many years and you never lead me wrong. Except when I read this review. How can you in the right mind recommend Nordvpn over Windscribe? Nordvpn is one of the shadiest vpn companies out there, with no public owners, constant security/pr issues (server hack, api endpoint returning customer emails, Advertising Standards Authority banning their ads for being misleading) All facts.
Windscribe is really the anti-Nordvpn. For starters, their software actually works, connects in literally 1s to servers in my city. I don’t think I ever saw a vpn connect that fast, it almost feels like it’s not working, but it is. Speeds are on par with expressvpn which I used previously.
What sold me on WindScribe is the extra features, especially ROBERT. I don’t need to run my own pihole anymore, it does everything with a click of a button.
I never saw an ad for Windscribe, their vpn sells itself. Owners of the company actively participate on Reddit and Discord and LISTEN to their customers. Suggestions sometimes get implemented THE SAME DAY. I never saw any vpn company do this, and I used vpns for over 10 years.
This review really needs to be re-written as it does not do Windscribe justice.
Ok, so there’s a lot to unpack with your comment, and I don’t have time to address every issue. NordVPN is the largest VPN of the pack, so it gets a lot of heat and attacks that originate from other VPN services and their affiliates. Heck, there is even evidence of Windscribe attacking NordVPN, see here. Many VPNs do not have public-facing leadership and this is a benefit, not a liability, because then the owners cannot be coerced and pressured to compromise their VPN and hand over user data. This is why many VPNs are incorporated in safe offshore jurisdictions with no public-facing leadership.
As for Windscribe, I’ll get a review update later this year. Thanks for your feedback.
I really dont see how this applies. All the things in the news regarding Nordvpn in the last year were simple facts, reported by tech news websites. Having an exposed API endpoint where you can get all customer emails is not an “attack by other vpns”, it’s a critical bug in nordvpn discovered by hackerone community. Sames goes for open kvm access, and misleading ads.
As for the no public leadership as a “benefit” is just silly to suggest. Corporations like people can be served with subpoenas and criminally changed. Having the “owner in the shadows” does nothing to protect against this. The only thing it does is remove accountability from people in charge. Its for their benefit, not the users. You can make an offshore panama company online for less than $1000 right now. If it made any difference im sure Windscribe would do the same, but they don’t. and I trust Windscribe a lot more than I do Nordvpn.
Ok, you don’t understand how liability protection works when you run a VPN, but that’s OK. So you really like Windscribe, and if Windscribe doesn’t do something, then it must not make any difference, according to your logic. Good luck!
Hi Sven, I use Proton VPN. I use it to watch anime only. Now, I am on the free trial and I think I will take free plan of Proton VPN because I watch anime in the weekend and in free time. Should I take a free plan yes or not?
Nothing bad to say about Windscribe not sure what all the hate is about. If you are self entitled person, WIndscribe is probably not for you. Their PR is definitely “way out there”, and people with the “customer is always right” mindset will not like it. For the rest of us easy going individuals, its a breath of fresh air. I love their Twitter and their batsh!t crazy promo emails. I open every single one.
Ohh, the service is great too. Better than any other I tried, and I tried MANY.
Windscribe is a marketing scam
Windscribe is probably one of the worst options for customers. They have a high price compared to top services like Surfshark, Cyberghost, NordVPN, Privatevpn or Ivacy. They only have THREE days for a refund if you are not satisfied with their service, but if you ask for a refund they do not respond for three days to your email and – no refund.
They give false information to customers on the site. Windsribe does not have Stealth mode or IP obfusction, you can read this in detail on many blogs written by real VPN experts. There is no Port forwarding or static IP address unless you pay extra for the base price, which is not on offer.
They have very slow internet traffic and a frequent drop in internet connection, and almost every day you get a warning for something that has nothing to do with you. They come from Canada, the country that receives all your information from Windscribe.
When you contact customer service you get insulted by a street dictionary. It’s simple, it’s a waste of service, and for less money, buy some good and professional VPN services to get what you really pay for.
I stand behind my words, I used Windscribe and never again. My email address as a user of Windscribe is latas@me.com
Do you really want to post your email here? If not, reply to your comment and I can remove it.
Yegor from Windscribe here.
This particular person never actually contacted our help desk nor does this email exist in our user database.
Secondly, these claims are false. Our refund policy is simple: Use the free account for as long as you’d like, if you pay for Pro, you can request a refund within the first 3 days. Regardless of how long the reply will take (usually 12-36 hrs), the refund will be granted if the REQUEST was sent within the 3 days window. We’re also cheaper per month and per year than most of the competitors mentioned.
Our Windows/Mac and Android apps all have Stealth protocols, which are available to all users, free or paid. There is included port forwarding with all Pro accounts (as mentioned on the website). Static Ips are indeed extra, much like everywhere else.
As for the “warnings coming from Canada”, this is utter nonsense.
Windscribe hasn’t changed their platform for quite some time. Some saying their platform has “resigned” their platform is ridiculous. I would throw that comment away with the dirty water.
Speeds are quite pathetic for the most part…and it’s really how it is for the majority of the time. Windscribe have some interesting features with their browser extensions. Their support is slow and often frustrating to deal with.
All things considered especially their no-log policy and the price you can’t really go wrong when it’s been sold for $1 USD a month during special promotions.
As far as the comparison between OpenVPN and IKEv2, I don’t understand the issue. Both due to job well and with OpenVPN you usually suffer additional performance issues.
Just last year we increase locations to 62 countries and 110 cities. We released brand new browser extensions, and mobile apps. Desktop 2.0 beta app will be publicly available in a few weeks (or you can get it now in our Discord). We’ve upgraded ROBERT, and made all major streaming services work. There was more, and more things to come in 2020.
As for speeds, did you ever send a debug log + contact support? 80% of “I have slow speeds” support inquires are resolved immediately after looking at the app log. Many of these edge case scenarios are handled automatically in our new app.
Very impressed with how Windscribe has resigned their platform. Lots of great features you can now easily navigate, and a very modern look. While the quality of the VPNs design has increased, the actual speeds and function have maintained reliable and trustworthy, one of the most important things when using a VPN. I’ve seen mulitple reviews about Windscribe but if it’s working for me, then I can only say how it’s definitely worth looking into.
Windscribe has worked fine for me, and i’ve seen it has for others, so it is weird when this is pretty much the only site i’ve seen that seems to be so against the VPN. I’ve seen other bad reviews, but I seriously get this bad vibe on this page lol maybe i’m not looking at the right platforms, but since I’ve used Windscribe I’ve only had good experiences. Have you done an updated review on it? They had a few changes which all seem to be excellent.
I have been a customer of WindScribe since 2017. Initially, I started with a free account and later on I moved to Pro subscription. There are various improvements and developments for the last year and a half. In early 2017, the speed was problematic and slow, and the application had some issues with the connectivity.
Presently, WindScribe works very well and I had no major issues with it. In regard to the speed, I get by using Windscribe with OpenVPN protocol a better result compared to the one Sven achieved in the tests: approximately 70-80% of my ISP which is slightly lower than but almost on par with the speed of NordVPN.
ROBERT is a great feature and it is very efficient while using my iPhone and Android device since it blocks the ads on a DNS level and makes the experience entirely ads-free.
The only issue at the moment is that sometimes in Linux, the system-wide kill-switch (firewall) does not work when disconnected to the VPN. However, I believe WindScribe would be able to fix it and maintain the Linux application as regular as the app for Windows.
I used adguard for several years, and it was always a pain to get it to work with VPNs. Both Expressvpn and Nordvpn could not work with adguard.
Then I tried Windscribe, which also had the same issue….. but then I discovered ROBERT. It does pretty much everything adguard does, and actually is much more effective. I haven’t seen a single ad on my laptop and iPhone in over 3 months since I’ve been using it. To top it all off, this feature comes with Windscribe, so I have no need for adguard anymore.
A+ service. Wish I didn’t miss out on the lifetime accounts they used to sell…..:(
I thought it was just me but I received “support” from the Windscribe team and it turned out to be the CEO – not helpful and just plain rude.
Speeds are definitely an issue with this VPN. ‘Mafia’ style attitude is common. Access to Netflix is hit and miss.
Upgrades or resolving issues are not usually prompt or timely. Subscriber are often told to keep waiting long past promised times.
Sven and others say the same thing. Try Windscribe first for a few days and see how your like their service before subscribing to a monthly or longer term.
Other providers that offer many servers like Windscribe are IP Vanish, Express VPN, Private Internet Access and Nord.
I really like Windscribe’s no bs attitude. If you read their blog you can see the type of people behind the company. They may not be the most “professional” company, but it’s such a breath of fresh air from everyone else. They say things how they are, and aren’t afraid to press people’s buttons.
Aside from that the service is just great. ROBERT is awesome, and talking to Garry (their chatbot) is very fun. I don’t even need any support, but he’s just hilarious
Windscribe seems to spend a lot of time listening to their users and releasing new features. 2 years ago it was a basic no frills vpn, now it’s pretty much the best vpn on the market. ROBERT (ad-blocker) is awesome, especially on mobile, and looks like they are upgrading it even further in a few days, although their timelines are a bit off sometimes, but they always deliver.
It’s not rocket science to figure out that the most of the highly positive reviews are rubbish. Before anyone commits to buying this service, please visit to their official support site within Reddit and peruse the posts especially previous ones. You can see for yourself the service is less than perfect with slow or down servers and other complaints.
I’ve been using Windscribe for over a year now. My subscription recently expired. The free version was fine for occasional downloading p2p. It was quite slow though. I used Windscribe on my computer only because I found it to be ridiculously slow on my Android tablet. I often compare speed tests with other free vpn providers and in my experience other free providers such as Tunnel Bear and HSS were at least twice as fast.
Windscribe’s Android app hasn’t been updated in a very long time. Only their browser extension has many functions. In contrast, even their desktop client is limited.
Windscribe support is often very slow and sometimes they don’t respond if you post on Reddit which is their official site for support. Just today many users are having speed and other issues with Windscribe’s USA servers. Support has been mum about that.
In conclusion, based on my experiences, i would be very skeptical about any positive review or comment surrounding Windscribe.
I was a little bit unsure with Windscribe when I first read about it. There were a ton of good reviews and a few negative ones, but with most apps and VPN’s that’s always the case. The only way to determine hold good it really is, or whether it would fit my needs was to give it a go and see for myself. Downloaded windscribe a month ago, and despite a few hiccups it’s been relatively good. I’ve had no IP leaks, good connections speeds, and a lot of the features they advertise always seem to work. I guess it may not be for everyone, but Windscribe works well for me and I’ve had no significant problem in the last month.
I echo the issues with support. Windscribe’s twitter presence is effectively useless. They refer you to contact a “human” but the response time is very slow and I think it’s only one or two people at most who are doing providing customer support.
Speeds are slow but acceptable tolerable. Only the Windows and iPhone client allows you too choose server by city location. For Android, you can you only enter the area eg. USA East. Windscribe refuses to provide individual IP addresses of their city locations, they’ll only provide the host name should you need to use the default Windows client.
As Windscribe doesn’t mask your DNS address, you will need to manually use Google DNS or other servers into your router, but this can be an issue if you need to access geo-restricted content.
My take-away is the service is poor, but not mediocre. That may become a bigger issue should they become more aggressive in promoting their service.
For starters they randomly leak my ip address as shown via ipleak.net. Their VPN shuts down after some inactivity so if your phone sleeps, your VPN connection will drop. Definitely a concern if you’re using the Wifi Calling on your phone which may be blocked outside your country.
Speeds aren’t very good and many providers are blocking Windscribe’s servers. I’m very skeptical of the glowing positive reviews posted.
I am a paid subscriber of Windscribe VPN, I am using this VPN and satisfied with windscribe’s performance, but one thing in which I am not happy is video streaming, It works on NETFLIX very well, but it didn’t working on Amazon Prime for sure, prime videos detect it’s server easily and popup when try to play, you are using proxy with http or VPN, please turn it off. Truly, it disappointed me, because I have most of things nothing to hide but I want to stream online content and browsing blocked content with security, I am not a deep reviewer so I can’t comment on security or no log service of them, but it’s online video streaming is terrible if you want to watch anything on Prime videos, For NETFLIX it’s server working great without almost zero loss of speed. Torrenting is also really good and fast. I am using EXPRESS vpn for video streaming and it work’s great with Prime Videos. It’s Cruise Control feature in browser extension is also not good, it eats lot of speed. I want to use Windscribe but I also want to streaming videos while using VPN, so please improve your servers for video streaming and also there is lot place in improvement of Cruise Control
I’ve read a ton of mixed reviews about Windscribe, though most are positive, and I’d agree it’s a lot better than many of the other VPN’s available today. Great speeds, good selection of locations to connect to, and a great selection of extra features that work perfectly! Not sure why others are having problems, but definitely worth getting it checked out via customer service, cuz it works great.
I purchased the Pro version when they had a special price at the end of 2017. I purchased the Pro specifically for the Windflix feature that is only available with the Pro. It worked for a while. (I only use it periodically, when I travel), but has stopped working on my iPad, and the support people admit that they are having difficulties with it. They claim it works on the Windows version, but it is my iPad that I take when I travel, so that does not help me. I think a decent company would refund the prorated amount given that advertised features no longer work, no matter what their terms state. We can’t test the Windflix on the free version, and it did work for a while. If it stops working, they are at fault.
I decided to give Windscribe a try since they have the 10GB plan, and I wasn’t impressed. I had so much problems creating a new account, which I had to email Support for help (it took them 2 days to get back to me)!! Locations are very limited, I wanted to watch shows from Taiwan TV Network BUT it’s only available for PRO!!! My MacBook was in sleep mode and internet was off, the 10GB plan dropped to 4GB in the morning, I emailed them for support, waited for 1 week they never replied back.
This is extremely Poor Customer Service especially I reside in Canada. Why not offered a 1 week trial for $3? (VPN.AC has a 1 wk trial for $2 USD and there are no restrictions for “Location Connection” ****, they have awesome) In the end, Windscribe expects you to Upgrade.